Melissa is my new insurance agent a she is amazing!!! She got everything done while I was driving home in Dallas traffic. She got my home, auto, and umbrella quoted and done easy breezy.
REAL CUSTOMER EXPERIENCES
Echevarria Insurance Agency Reviews
See what customers say about working with Melissa, Cisco, and their Katy team for personal insurance, business insurance, and ongoing coverage guidance.
- Customer feedback
- Local Katy agency
- Personal and business insurance guidance

PERSONAL SERVICE, SHARED EXPERIENCES
What Our Customers Say
These customer experiences reflect the communication, care, and guidance our team works to provide.
Melissa has taken care of my Personal and Business insurance needs. She is diligent in making sure I get the best rate when it’s time to renew.
Melissa consistently provides prompt, professional, and courteous service each and every time. Always going the extra mile to ensure I understand each of my policy coverages. Routinely providing the highest level of care & attention.
CUSTOMER FEEDBACK
Explore Customer Reviews
Read more experiences shared by customers who worked with Echevarria Insurance Agency.
Melissa is such a caring person. She worked very hard with me to quote me a rate that would work for me. She did not rush me, instead she took her time comparing my present insurance with Farmers.
Melissa is like family to her clients! She respects the needs and requirements for any policy and never pushes for her own agenda. So refreshing to have an agent that’s looking out for me and my family!
Melissa consistently provides prompt, professional, and courteous service each and every time. Always going the extra mile to ensure I understand each of my policy coverages. Routinely providing the highest level of care & attention.
Melissa and her team were friendly, professional, and easy to work with. They took the time to explain my coverage options, answered all of my questions, and made the process simple. I never felt pressured...
Melissa is my new insurance agent a she is amazing!!! She got everything done while I was driving home in Dallas traffic. She got my home, auto, and umbrella quoted and done easy breezy.
Excellent service. Melissa took her time to ensure we get the best coverage for our home & Auto insurance while keeping the costs as reasonable as possible.
Easy peasy for sure. I had the opportunity to work with Melissa on my home and auto insurance. She did an excellent job of providing great coverage and saved me money as well. Thank you Melissa for your patience in explaining my policies and answering al my questions.
Outstanding service! Melissa went above and beyond to find the best coverage for me and made the entire process smooth and stress-free. Her knowledge, professionalism and communication are unmatched. Absolutely deserving of 5 stars.
Melissa was wonderful and preparing a quote for my homeowners insurance. Gave me several options and make each one thoroughly so I could compare it to my existing policy. She was very knowledgeable and helpful...
A CLEAR NEXT STEP
Switching Insurance Does Not Have to Feel Complicated
If your current coverage no longer fits your needs, our team can help you review what you have, identify questions, and understand the next step.
Share Your Current Situation
Review Coverage and Priorities
Understand Your Next Options
Melissa and her team were friendly, professional, and easy to work with. They took the time to explain my coverage options, answered all of my questions, and made the process simple. I never felt pressured...
SERVICE WORTH RECOGNIZING
Trusted by Customers. Recognized in the Community.
Customer feedback is the foundation of our reputation. Verified awards and community recognition provide additional proof of the standards our team works to uphold.

Best of Katy · 2026

Blue Vase Award · 2025

Farmers Prime Agency

Farmers Topper Club
Why Customer Feedback Matters to Us
For Melissa and Cisco, every review represents a customer who trusted their team with an important decision. That feedback helps the agency understand what it is doing well, where it can improve, and how it can continue building stronger relationships across Katy and Texas.
Meet the OwnersLET’S START A CONVERSATION
Ready to Review Your Insurance Options?
Tell us what you need help protecting, reviewing, or changing, and our Katy team will help you identify the right next step.

