FAMILY-OWNED. OWNER-LED.
Meet the Owners Behind Echevarria Agency
Melissa and Francisco “Cisco” Echevarria built their Katy insurance agency around clear guidance, real relationships, and being personally invested in the people they serve.
Together, they bring different strengths to Personal and Business Insurance with one shared goal: helping Texas families and business owners understand their options and protect what they have worked hard to build.
Personal Insurance. Business Insurance. One local, owner-led team serving customers across Texas.
Prefer to talk? Call 281-697-6215.
Family-Owned & Owner-Led
The owners are personally invested in the customer experience.
Personal + Business Insurance
Guidance for families, homeowners, and Texas business owners.
Clear Guidance
Insurance explained in a way that helps customers make informed decisions.
Relationships Over Transactions
The goal is a long-term insurance relationship, not simply a one-time policy.
What Working With an Owner-Led Agency Should Feel Like
Melissa and Cisco are personally invested in the reputation attached to the Echevarria name.
For customers, that means the experience matters just as much as the policy conversation.
Clear Explanations
Insurance explained without unnecessary jargon so you can better understand the decisions in front of you.
Personal Accountability
The owners are actively involved in the agency and personally invested in the experience customers receive.
Real Relationships
Customers should feel like people the agency knows—not simply policy numbers in a system.
Long-Term Support
The relationship should continue as families, assets, businesses, and insurance needs change.
Their Story Started in Chicago
Before there was an insurance agency, there was Melissa and Cisco.
They met in Chicago in 2000 while working together at UPS.
What began as a workplace connection grew into a life built around family, hard work, shared values, business ownership, and facing change together.
Over the years they raised three children, moved from Chicago to Texas, built businesses, became grandparents, and established roots in Katy.
Those experiences helped shape the kind of agency they wanted to build:
- Personal.
- Relationship-driven.
- Built to grow with the people it serves.
Katy is now home, but their Chicago roots remain part of who they are.
Meet Melissa Echevarria
Agency Owner | Personal Insurance & Agency Leadership
Melissa Echevarria began her insurance career in 2020 with a desire to help people make more informed insurance decisions.
Over time, she saw an opportunity to create the kind of agency experience she believed customers deserved:
- A place where questions are welcomed.
- Where people are treated with patience and respect.
- Where insurance is explained instead of simply sold.
- And where the relationship does not disappear after a policy is issued.
In 2025, that vision became Echevarria Agency.
Today, Melissa focuses on Personal Insurance, agency leadership, customer relationships, sales strategy, and the overall customer experience.
Her approach starts with listening.
Every household is different, and life continues changing.
Melissa believes customers deserve someone willing to understand those changes and help them evaluate their insurance accordingly.
Her goal is not to overwhelm people with insurance terminology. It is to help them feel comfortable asking questions and more confident about the decisions they make.
Meet Francisco “Cisco” Echevarria
Agency Owner | Business Insurance & Operations
Cisco approaches insurance from the perspective of someone who understands what it means to build and operate a business.
Before becoming an owner of Echevarria Agency, Cisco spent 15 years as a business owner in the trucking industry.
That experience gave him firsthand exposure to the responsibilities that come with ownership:
- Operations.
- Employees.
- Equipment.
- Growth.
- Customer relationships.
- Risk.
- And decisions that affect more than just yourself.
Today, Cisco focuses heavily on Business Insurance, agency operations, strategic growth, business development, systems, technology, and relationships with business owners.
His approach starts with understanding how the business actually operates.
He believes business owners deserve more than someone who can simply produce an insurance quote.
They deserve someone willing to ask questions, understand the operation, explain coverage clearly, and build a relationship that can continue as the business changes.
Cisco wants business owners to feel they have someone they can call who understands what they are building and respects how hard they worked to build it.
Two Different Strengths.
One Shared Direction.
Melissa and Cisco do not approach every problem exactly the same way.
That is part of what makes the partnership work.
Melissa’s Focus
- DETAILS
- RELATIONSHIPS
- PERSONAL INSURANCE
- CUSTOMER EXPERIENCE
Cisco’s Focus
- BUSINESS INSURANCE
- OPERATIONS
- SYSTEMS
- STRATEGY
Shared Direction
- Agency vision
- Team leadership
- Customer relationships
- Community involvement
- Long-term growth
They trust each other’s strengths while sharing responsibility for the biggest decisions shaping Echevarria Agency.
They do not have to approach every problem the same way because they are working toward the same goal.
The Same Values That Built Their Marriage Guide Their Agency
Faith
Guiding decisions with integrity and grace
Trust
Earning confidence through transparency
Loyalty
Standing by our clients through every stage
Respect
Treating every person with dignity and patience
Commitment
Showing up and keeping our word, always
For Melissa and Cisco, those values are not limited to their personal lives.
They shape how they want Echevarria Agency to operate:
- Keep your word.
- Communicate honestly.
- Treat people with respect.
- Show up when people need help.
- Build relationships with the intention of keeping them.
That long-term mindset carries directly into the agency.
The Relationship Matters After the Introduction
“She did not rush me.”
Melissa is such a caring person. She worked very hard with me to quote me a rate that would work for me. She did not rush me, instead she took her time comparing my present insurance with Farmers.
“Always going the extra mile.”
Melissa consistently provides prompt, professional, and courteous service each and every time. Always going the extra mile to ensure I understand each of my policy coverages. Routinely providing the highest level of care & attention.
An Owner-Led Insurance Experience
Melissa and Cisco are personally invested in the reputation attached to the Echevarria name.
They want customers to experience:
Insurance can involve complicated decisions. Their goal is to make those decisions easier to understand.
Chicago Roots. Katy Home. Texas Reach.
Melissa and Cisco are both Chicago natives, and those roots are still part of who they are.
Chicago-style pizza remains a favorite. Cisco is a loyal Bears and Cubs fan. Melissa enjoys music, concerts, working out, skincare, and staying active.
They both enjoy good food, family time, church, concerts, and spending time with their French Bulldogs.
But Katy is home.
Their family has built a life here, and Echevarria Agency is rooted here.
They want to participate in the local business community, build relationships with local professionals, support their neighbors, and create an agency Katy can be proud to call its own.
Building Something That Can Last for Generations
Melissa and Cisco are thinking further ahead than the next policy or the next year.
Their goal is to build a respected Texas insurance agency while keeping the family feel and personal service the agency was built around.
They want to:
Build strong Personal and Business Insurance operations
Develop a team that shares their values
Create opportunities for the people who work alongside them
Serve customers as their families and businesses grow
Build something their children and grandson can be proud of
For Melissa and Cisco, legacy is not simply building a bigger business.
It is building something that matters.
Something associated with faith, integrity, hard work, relationships, and the way people were treated.
Real People Behind the Echevarria Agency Name
When you work with Echevarria Agency, Melissa and Cisco want you to know there are real people behind the name.
Whether you are protecting your home, vehicles, family, business, or the future you are building, the goal is the same:
Help you understand your options and give you an agency you feel comfortable calling when life changes.
Talk With the People Behind Echevarria Agency
You do not have to figure out your insurance alone.
Tell our team what you need help protecting.
We will ask questions, learn more about your situation, and help you explore the insurance options available for your family or business.
Prefer to talk with someone?
Call Echevarria Agency at 281-697-6215.Echevarria Agency • Katy, Texas
26717 Westheimer Pkwy, Suite 1302, Katy, TX 77494 • Serving customers throughout Texas